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Strategy & Governance

The Single Wringable Neck: Why Your RACI Is Putting Accountability in the Wrong Place

February 7, 2026 by Chris Bollerud

A single strong teal chain link surrounded by faded disconnected gray chain links, representing focused accountability versus diffused responsibility

Every organization has a moment when something goes wrong and the first question asked is, “Whose fault was this?” If the answer isn’t immediately clear, your RACI matrix has failed at its primary job. And if the answer points to someone who never had the authority to prevent the failure, your RACI is worse than […]

Stop Calling Everything AI

January 25, 2026 by Chris Bollerud

A craftsman's wooden workbench with tools arranged left to right from simple to complex, showing worn hand tools, precise instruments, and modern power tools under warm lighting.

A Cost-Based Guide to Choosing the Right Approach We talk about “AI” as if it were a single thing. It isn’t. A rules engine, a fraud model, and a large language model all get labeled AI, yet they differ radically in cost, risk, predictability, and governance. Treating them as interchangeable is how organizations end up […]

Why Execution Matters More Than Strategy

December 31, 2025 by Chris Bollerud

Why Execution Matters More Than Strategy

Strategy is cheap. Every organization has one. The graveyard of failed companies is filled with brilliant strategies that never survived contact with reality. The difference between market leaders and cautionary tales isn’t the quality of their ideas. It’s their ability to execute. Execution isn’t a tactic. It’s a discipline. It’s the systematic process of exposing […]

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Great organizations build great products. Engineering culture, security leadership, and software design connect to create teams that deliver real value. Lessons from two decades of building and leading technical organizations.

About Chris Bollerud

Recent Posts

  • The Single Wringable Neck: Why Your RACI Is Putting Accountability in the Wrong Place
  • Managing AI Agents: The Career Skill Nobody’s Teaching Yet
  • Stop Calling Everything AI
  • The Myth of the Intuitive Interface
  • The Hidden Tax of Bad Architecture

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