Most management training teaches you to motivate, coach, and develop people. But your next “direct report” might be an AI agent, and everything you learned about managing humans will steer you wrong. AI agents are entering the workforce faster than organizations can adapt. They book meetings, draft documents, process requests, and increasingly take autonomous action. […]
AI & Automation
Stop Calling Everything AI
A Cost-Based Guide to Choosing the Right Approach We talk about “AI” as if it were a single thing. It isn’t. A rules engine, a fraud model, and a large language model all get labeled AI, yet they differ radically in cost, risk, predictability, and governance. Treating them as interchangeable is how organizations end up […]